Warranty Information

WARRANTY SERVICE REQUEST DETAILS

We at Windsor Homes would like to thank you for choosing us as your home builder. We proudly use quality construction on all of our homes we build and yours is no exception. If you need warranty service please see your options below:

Warranty Information:

One Year (Limited Warranty)
From the date of closing for a period of one year, your home will be free from defects in materials and workmanship. Items such as appliances and heating and cooling units are covered under manufacturer’s warranties. This warranty will not cover normal wear and tear.

Two Years (Mechanical)
From the date of closing for a period of two years, it will be free from defects in mechanical installations including electrical, plumbing, and heating and cooling system.

Ten Years (Structural)
Your third party warranty group will make sure your new home will be free from defects of certain major structural components. At Windsor Homes we stand behind every home we build with a solid warranty program through the third party warranty group. Every new Windsor Home is covered by one of the leading and most comprehensive home warranty programs in the marketplace today. With a third party warranty, your single largest investment is protected against unexpected repair or replacement expenses.

NOTES TO REMEMBER:
-Requests MUST be submitted through our website for documentation purposes.
-After your request has been submitted, a Construction Manager will contact you within two business days to schedule repairs.
-Warranty service hours are Monday – Friday, 8am – 5pm. (Keep this in mind when requesting service to provide access to your home.)

bubble-address@2xEmergency Contacts:

PLUMBING:
L&S Plumbing 877-577-5862
Cathedral Plumbing 972-446-2500

APPLIANCES:
Frigidaire 800-374-4432
KitchenAid 800-422-1230
Electrolux 877-435-3287
Whirlpool 866-698-2538

HVAC:
K&S Heating and Air 972-271-9319
Advent Air 972-221-4373

ROOF:
Big D Roofing 972-495-8000
Corey Construction 214-457-5432

ELECTRIC:
C&B Electric 972-790-0707
Lanehart Electric 972-721-1004

Warranty Request Form

Your Name (required)
Community (required)
Address (required)
City
Your E-mail (required)
Phone (required)
Close Date
Warranty Requests (required)

NOTE: Once a service request has been submitted, all items must be completed before additional service, other than emergency service, can be requested.