Warranty Information

Windsor Homes would like to thank you for choosing us as your new home builder.  We proudly use quality construction materials and procedures on all the homes we build. At Windsor Homes, we stand behind every home we build with a solid warranty program through a third-party warranty group.  Every new home is covered by one of the leading and most comprehensive, home warranty programs in the marketplace today.  With a third-party warranty, your single largest investment is protected against unexpected repair or replacement expenses.


One Year (Limited Warranty)

From the date of closing, for a period of one year, your home will be free from defects in materials and workmanship.  Items such as appliances and heating and cooling equipment are covered under manufacturer’s warranties.  This warranty does NOT cover normal wear and tear and is considered homeowner maintenance.

Two Year (Mechanical Delivery)

From the date of closing, for a period of two years, your home will be free from defects in mechanical installations, including electrical, plumbing, and heating and cooling systems.

Ten Years (Structural)

From the date of closing, for a period of ten years, your third-party warranty group will make sure your new home will be free from defects of certain structural components.

Items to remember:

  • Requests MUST be submitted through our website for documentation purposes. Please be as thorough as possible with your requests.
  • After your request has been submitted, one of our managers will contact you within two business days to inspect the request and schedule repairs.
  • Warranty service hours are Monday – Friday, 8am – 5pm, excluding holidays. Please keep this in mind when requesting service, so to provide proper access to get you resolved in a timely manner.